Atelier · France
Key Takeaways
- US customs duties and import taxes are handled entirely by Lutien Bridal, zero charges arrive with your package.
- Delivery is via UPS with full tracking; the dress arrives in 3 to 5 business days from dispatch.
- Payment is 100% upfront, but only after you've approved the sketch and agreed on every detail.
- The full process takes 10 to 12 weeks for production plus 3 to 5 days shipping; plan about six months before your wedding date.
- Every dress is designed, patterned, and built entirely at our atelier in Ansignan, France, not assembled from outsourced components.
Table of Contents
- Will You Have to Pay Customs?
- How Does Shipping Work?
- What Are You Committing to When You Pay?
- How Does Sizing Work Without a Try-On?
- What If the Fit Needs Adjustment After Delivery?
- What's Communication Like?
- What's the Full Timeline?
- What Does It Cost?
- How to Start
- FAQ
Every year, US brides order custom wedding dresses from European ateliers. Most arrive with the same questions: What happens at customs? How do measurements work without a try-on? What exactly are you committing to when you pay?
We're based in Ansignan, France. We've shipped over 1,000 dresses to the United States. The concerns in this guide are the ones we hear most, answered as directly as we can. If you are just starting out, our complete guide to ordering a custom wedding dress online walks through the whole process; this article focuses on the questions specific to US brides. For what "based in France" actually means in terms of where and how the dress gets built, see what "Made in France" actually means for a wedding dress.
Will You Have to Pay Customs When the Dress Arrives? {#customs}
No. Customs duties and import taxes are handled entirely by Lutien Bridal, nothing is owed by you when the package arrives. The price you're quoted includes everything: fabric, labor, shipping, and all import documentation. There are no charges on delivery.
This is one of the most common concerns US brides raise when ordering internationally. Many have been surprised by unexpected import bills on other purchases. Under the guidance published by U.S. Customs and Border Protection, duty on imported clothing depends on the declared value and the country of origin, and a woven bridal gown is classified in chapter 62 of the Harmonized Tariff Schedule. We prepare that paperwork, declare the dress correctly, and pay any duty owed before it ships, so the final number you agree to before payment is the final number, full stop. For the full breakdown of how US customs treats an imported wedding dress, see customs, duties, and delivery: how your wedding dress reaches the US.
How Does Shipping Work? {#shipping}
Your dress ships via UPS from Ansignan, France to your door. Delivery typically takes 3 to 5 business days to anywhere in the United States. You'll receive a tracking number as soon as the package is in transit, and a signature will be required on delivery, the dress isn't left on a porch or dropped without confirmation.
We've shipped over 1,000 dresses to US clients. There have been zero damage or loss incidents on record. The dress is packed in branded packaging designed for international transit, a garment bag inside a secure outer box, with all documentation included.
One optional add-on: shipping insurance, available at your request and cost. Most clients don't take it, but the option is there if you'd like the additional coverage.
Because duty and taxes are already paid before dispatch, no fee is ever owed to release your parcel. If someone calls or emails demanding payment to free a held package, treat it as fraud; impersonating customs to collect a release fee is a scam pattern documented by the Federal Trade Commission.
If you plan to carry the dress onward to a destination wedding after it reaches you, that is a separate set of questions we cover in how to travel with a wedding dress.
What Are You Committing to When You Pay? {#payment}
Payment is 100% upfront, but you don't pay until every detail is agreed.
Here's the sequence:
- You contact us with your ideas, references, and measurements.
- We sketch your dress, a full custom illustration of the design as we've understood it.
- You review the sketch, ask for changes, and we iterate until it's right.
- We quote the final price based on your specific design, fabric, and construction.
- You approve the design and the price in writing.
- Then and only then do you pay.
Nothing about the dress or the price changes after that point. If you request a design change after production has started, fabrics purchased, pattern cut, work underway, there may be an additional cost. But that scenario starts only if you initiate it. Otherwise, the price is locked.
Brides who've been through it consistently say the sketch approval step is what gave them confidence to proceed. You're not paying for a promise, you're paying for a design you've already seen and agreed to.
How Does Sizing Work Without a Try-On? {#sizing}
A professional tailor takes your measurements and sends them to us, not a self-measurement. We use those measurements to draft your pattern from scratch. The dress isn't cut from a standard-size block and adjusted, it's drafted to your exact dimensions.
The measurements we need: bust, waist, hips, height, and hollow-to-hem (the distance from the hollow of your collarbone to the floor). We provide a measurement guide for your tailor to follow. Self-measuring is not accepted, the fit depends entirely on the precision of these numbers.
If your measurements include anything non-standard, significant height-to-proportion variation, posture considerations, asymmetry, tell us when you submit them. We accommodate non-standard proportions routinely. The point of custom dressmaking is that the pattern reflects your actual body, not a theoretical average.
What measurements we need and how they are taken →
What If the Fit Needs Adjustment After Delivery? {#adjustment}
A dress made to accurate measurements fits. That said, measurements can occasionally have small errors, and bodies sometimes change between measuring and wedding day.
If the dress arrives and requires alteration, a local bridal tailor can handle most standard adjustments, taking in a seam, adjusting a hem, letting out a side seam within the seam allowance. These are routine alterations any experienced tailor can perform.
We photograph the completed dress in full before shipping and send those photos for your sign-off. You confirm the dress looks as agreed before it leaves France, every angle, every detail, every close-up. If something doesn't match what was agreed, it stays here until it does. We've never shipped a dress that a client didn't approve in photos first.
What's Communication Like? {#communication}
All communication is in English. We respond by email, typically within 24 hours on business days. The time difference between France and the US, 6 to 9 hours depending on your timezone, rarely causes delays. Most questions are resolved same-day or next-day.
During production, you'll receive photos at each stage: fabric received, pattern cut, construction underway, embellishments in progress, final dress completed. You're not waiting 10 weeks in silence, you're watching the dress take shape. Video calls are available if you'd like to discuss any detail in real time. For the complete stage-by-stage breakdown of what happens and when, see inside the atelier: how a custom wedding dress is made.
What's the Full Timeline from First Message to Wedding Day? {#timeline}
Here's the honest breakdown for a US bride:
| Stage | Duration |
|---|---|
| Design consultation + sketch approval | Up to 1 week |
| Fabric sourcing | 2 to 4 weeks |
| Pattern making | 2 weeks |
| Construction (cutting, sewing, structure) | 3 to 4 weeks |
| Finishing, embroidery, quality check | 1 to 3 weeks |
| UPS delivery to the US | 3 to 5 business days |
Total: 10 to 12 weeks from payment to your door.
The biggest variable is fabric. Standard fabrics, satin, crepe, chiffon, are sourced in about two weeks. Specialty fabrics (specific lace, rare silk blends, jacquard with a particular pattern) can take four. If your design includes hand embroidery, add two to three weeks for finishing.
The safe planning window for a US bride is about six months before your wedding date. That covers the design and sketch process before payment, the full production window with buffer, and shipping. Ordered six months out or more, there is no rush surcharge. If your wedding is closer than that, contact us first, we'll assess your specific design and give you a direct answer on what's feasible. This is also why we cap how many orders we take each season, so the timeline we quote you is one we can actually keep.
Inside six months, a rush surcharge applies: $500 at five months before the wedding, $1,000 at four months, and $1,500 at three months. Three months is a hard floor, we don't accept orders placed less than three months before the wedding date. Even with a rush surcharge, we don't compress construction quality, a dress made faster than the craft allows isn't the same dress.
Full stage-by-stage production breakdown →
What Does It Cost? {#cost}
Custom dresses from Lutien Bridal start at $1,490. That price is all-inclusive: fabric, labor, shipping, and all customs handling. No charges on arrival. No alterations needed on a dress made to your measurements.
The average order is around $2,290. What moves the price up: construction complexity (boning, corsetry, layered skirts), fabric choice (natural silk costs more than artificial silk), and embellishments (hand embroidery and beading add significant time and cost).
Your final price is quoted after the sketch is complete and all details are agreed, so you know exactly what you're paying before you commit to anything.
Full price breakdown by design complexity →
How to Start {#how-to-start}
Contact us through our contact form. Tell us what you have in mind, a single reference photo, a Pinterest board, a general direction, or a very specific vision. All of it is useful.
We'll discuss your dress, sketch it, and send you the design. That whole process, consultation, sketch, revisions, final design, is free. Nothing is owed until you've seen the sketch and agreed on the final price.
Start with a free sketch consultation →
FAQ {#faq}
Do I need to pay US customs or import duties on my dress?
No. All customs duties and import taxes are included in your price and handled by Lutien Bridal before dispatch. Nothing is owed at delivery. The dress ships with full import documentation from France, zero charges arrive with the package.
How does Lutien Bridal ship dresses to the US?
Via UPS with full tracking and a required signature on delivery. From dispatch in Ansignan, France, to your door: typically 3 to 5 business days. You receive a tracking number when the package ships.
Can I see what I'm ordering before I pay?
Yes. We sketch your dress and present the full design, including any revisions you request, before any payment is collected. The sketch consultation is free. You approve the design and the quoted price in writing first. Full payment happens after that, not before.
What measurements do I need to provide?
Bust, waist, hips, height, and hollow-to-hem. We provide a detailed measurement guide for your tailor. Self-measuring is not accepted for a custom order.
What if I need design changes after ordering?
Design details are locked at payment. If you request changes after production starts, fabric ordered, pattern cut, there may be an additional cost. That scenario only applies if you initiate a change after production begins. The original price and design don't change otherwise.
How far in advance should US brides order?
About six months before your wedding date. That covers the pre-payment design process, full 10 to 12 week production, and shipping. Ordered that far ahead, there is no rush surcharge. If your date is sooner, reach out directly, we'll tell you honestly whether your specific design is feasible in the time available, and what the rush surcharge would be: $500 at five months, $1,000 at four, $1,500 at three.
Questions about your specific situation? Tell us about your dress and your wedding date, and we'll give you an honest answer on what's feasible.
This guide reflects Lutien Bridal's experience shipping 1,000+ custom orders from our atelier in Ansignan, France, to US brides.
